Tuesday, September 1, 2009

THE PINNACLE OF SUCCESS




Bersara dengan gemilang.

A CONSULTANT

My retirement day is just around the corner,my last working day is on 13.9.2009.
On 1st.September,09 I was offered a job extension of another 3 months as an Independant Contractor(Consultant)for a continuous period of 3 months on aggregate of 20 days in each calender month.As mentioned earlier,thanks Allah I am still healthy,physically and mentally fit for work,not to say extension of 3 months even for another 3 years also I feel I still can work,Insya,Allah.I have accepted and signed the agreement of acceptance.All my passion and hard work in my tenure of service for the past 34 years and 4 months,all this years pays off.
There is no short cuts for success.I have been with so much passion and working very hard to achieve what I am enjoying now.
I considered this as a bonus for bonus.
Alhamdulillah.Thank you Allah !.
I was offered this job extension most probably due to the company recognised my expertise and my good track records as confirmed and verified by the top management of Harvik,I possesses vast knowledge and experience in rubber footwear research and development.
My main job function now is to provide advisory,training and handover all production matters in Semi-Manufacture Department to the newly appointed Production Officer to assist and guide him following the job description accordingly.
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Hardwork key to success.
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Many young boys and girls have a lofty dreams but few are willing to work hard to achieve them.
Some people dream of success...
While others wake up and work hard at it.

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Bill Gates,Pemilik Microsoft adalah orang paling berjaya didalam dunia bisnes software.Dia memulai usahanya hanya dari garaj rumahnya.Kini jaringan bisnisnya terus berkembang diseluruh dunia.Gates menjadi antara beberapa orang terkaya diplanet bumi ini.
Kata-katanya yang terkenal adalah.

"If you have a clear vision you'll even forget your breakfast"

Apabila anda mempunyai tujuan yang jelas,anda bahkan akan lupa sarapan.
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THE HARDER YOU WORK...
THE LUCKIER YOU GET.

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Success is a time-tested formula - hardwork and being honest in early life will translate into a confortable future.
If you want to succeed in whatever you do,you have to work hard and don't ever stop doing it and make sure you become an expert at it.
With this good track records of mine,I hope this can set as an example and be a source of inspiration and motivation for my childrens to work hard and be the best in whatever you are doing.
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IF YOU TRY HARD ENOUGH YOU WILL MAKE IT !
.
...................................................................................................My last e-mail to all my colleagues in Harvik Rubber Industries Sdn.Bhd.
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Dear Friends,

Please be informed that I will be retiring w.e.f.12.9.2009.My last working day is on 11.9.2009.
Here I want to express my great appreciation for the good support, contribution and co-operation rendered to me during my tenure of service here.
Thank you for your friendship,patience and the fantastic experience working together with you all for the past 34 years and 4 months.
I would like to take this opportunity also to wish all muslim staff “Selamat Hari Raya Aidilfitri dan Maaf Zahir Batin” and to everyone else …“Happy Holidays.”
Thank you.

Best regards.

Ahmad Azami Bin Mohamed
Senior Executive,Rubber Division.
Harvik Rubber Industries Sdn. Bhd.
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I resume work as a consultant/mentor to train and ensure the success of the training of the new Production Officer on all the know-how and on areas where he is still uncomfortable with w.e.f.1.10.2009.
As a reward and recognition for my hard work all these years and a sign of pinnacle of my success I bought a MITSUBISHI PAJERO 3.0 V6(A).I strongly feel that I am entitled and deserved to get this reward,confort and luxury after all the difficulties and pains which I have gone through and all the hard work for the past 34 years. --------------------------------------------------------------------------------------------------
As a senior executive I have a collection of good useful and informative articles which I would like to share with you all.SUPERBOSS - THE A - Z OF MANAGING PEOPLE SUCCESSFULLY.You all can use this as a guide once you all have graduated and start to work in the government or private sector.
Attached below is a few other useful articles.
This is a good reading materials to read and which I have been referring in managing people and practicing during my course of work all this years.
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ACCOUNTABILITY.

ACCOUNTABILITY IS KNOWING WHAT YOU’LL GET FIRED FOR.

The superboss goes out of this way to make sure he is 100 per cent clear about his accountabilities.He knows what decisions he can make ,he knows how to delegate accountability and get members of his team to make decisions.
Whoever makes a decisions carries the buck - must be held accountable after the event.Which is why ,in poorly run companies,people try to pass the buck and why inefficient decision-stiffling bureaucracies build up .In such companies issues requiring decisions eddy around in a swirling sea of bureaucracy,commities and upward delegation.The issue will eventually surface with some high-up person who will be forced to say yes or no.That person will then be criticised furiously behind his or her back for making the wrong decision ,the critics being the very same people who passed the buck up in the first place.
The superboss has nothing of this.He’ll make a decision and carry the can.If he’s unclear whether it’s his decision or not he’ll either check with his boss or preferabably take a flyer and make the decision himself.The superboss has learnt that the best way of clarifing grey accountability areas is to make decisions and wait until someone challenges him.That’s his opportunity formally to clarify the accountability.
Of course,the superboss knows that if he makes more than one bad decision he might get fired.Being accountable takes guts !.

REMEMBER
You are a SUPERBOSS if you can make decisions and account for them.

Taken from “SUPERBOSS - THE A - Z OF MANAGING PEOPLE SUCCESSFULLY”
by David Freemantle.
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EFFECTIVENESS.

Effectiveness is putting words into action,and action into results.
The worst managers fail at stage one.They are all words and no action.The next worse are those who rush around,full of apparent action , but achieve little result.
You don,t have to look far to see them,the committee managers,the memo-writing managers,the happy chat managers-all full of words
as usual.They achieve little and in ineffective companies don,t get found out .Until the company goes down under .
The flapper is a person of too much action with too little time for it – forever on the phone,rushing from one meeting to the next ,rearranging the diary.The flapper never really has time to fit you or anyone else in.
He achieves little.His or her time will come too .
The superboss is effective,always thinking of how best to use his own and his people,s time for achieving results.He is always evaluating priorities in his pursuit of profit and the right thing for his people.He knows it is more effective to spend half an hour with Linda Wallis discussing why she can,t seem to get her transfer to external affairs,rather than to attend the MRC committee to hear ten people waffle on about things they know little about.
The superboss knows it is more effective to twist personnels arm to get him recruit a top class engineer at a salary in the upper quartile rather than accept their recommendation of a second rate person at a lower salary.
The superboss measures his effectiveness minute by minute,hour by hour,day by day.He is always asking himself.What am I achieving by doing this,deciding that planning for something else.When he occasionally fails to achieve the desired result,he questions his own effectiveness.Where did I go wrong?Why wasn,t I effective?


Taken from “SUPERBOSS - The A-Z of Managing People Successfully.”
by David Freemantle.

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PUSH FOR EXCELLENCE.

If a manager doesn’t push for excellence,
What does he or she push for ? .
Some managers don’t push.In fact they allow others to push them around – their bosses,the unions,their colleagues,their people.A manager might even get a reputation as being a “pushover”for giving people whatever they want .
The superboss doesn’t sit back and wait to be pushed .He’s out there in front pushing for excellence,for higher standards of performance ,for an even bigger contribution by his team to the company’s profit.
The superboss is able to push hard because he’s very clear about what he has to achieve and very confident about the capabilities of his people.He’ll push them for additional sales revenue,for additional production output,for excellent customer service,for excellent quality,for excellent housekeeping.He’ll push them for an excellent safety record and for excellent employee relations,accepting only a positive cohesive co-operative style of team work.
The superboss pushes for excellence,recognises it and rewards it with praise,giving constructive feedback,to those who are not quite there .To achieve excellence the superboss selects only the very best people and ensures they receive the very best training and development.When his team are round the table he’ll make sure they are very clear about the standards of excellence he wants them to achieve.
The superboss pushes for excellence because he knows that every person in his area wants to be proud of an excellent performance and furthermore wants the support of a superboss to achieve it.

REMEMBER

The SUPERBOSS doesn’t expect perfection,
but he does expect excellence.

Taken from “SUPERBOSS – THE A – Z OF MANAGING PEOPLE SUCCESSFULLY.
by David Freemantle.
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STANDARDS.

Every manager needs Standards
Nobody would deny that you cannot manage without standards.The problem is that in many companies standards are not very well defined and,what is worse,not applied.
Just look at the difference in service standards between a good restaurant and a poor one.The difference is one of management standards.
The same applies to airlines.
Most people can tell you a hundred “war stories” about varying standards in airlines.
But it’s not only service standards,but also standards of report writing,of presentation ,of dress,of behaviour and many others.
The superboss sees the definition and maintainance of standards as a key management task.The standards he sets are crystal clear ,are understood by everyone in his division and,equally important,accepted as being necessary.Let’s take,for example,standards of dress.These days the superboss will recognise that people require a high degree of creative freedom in deciding how to dress.He will therefore develop a standard which gives scope for this (though he would not allow dress which outrages customers ,the visitors or the immediate team).
But it’s not only dress.The superboss will set standards for the recruitment people relating to the efficiency of their response to unsolicited applications.
He’ll set standards of housekeeping in the canteen.He’ll set standards of appearance for company vehicles.He’ll set standards for supervisory training,for performance appraisal and for written communications.
Having set the standards,having got them understood and accepted,he’ll establish controls to ensure they are maintained.Nothing reduces the credibility of a manager more than when he or she sets a standard and then doesn’t attempt to maintain it.

REMEMBER 0 0 0 0 0 0 0 0 0 . . . . . . . . . . . .

The SUPERBOSS sets the highest possible standards
and consistently maintains them.

Taken from “SUPERBOSS - THE A - Z OF MANAGING PEOPLE SUCCESSFULLY” by David Freemantle.

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WALKING THE PATCH.

Walking the patch is far preferable to talking in the ivory tower which,
unfortunately,many employees think their managers do most of the time .
The invinsible managers is an impossible manager.How can he see what’s going on ?
By reading reports? .
The superboss puts the highest priority on getting out and about,
walking,talking,listening,learning and finding out about his people.
He wonders around and finds out what they want to know,what problems they want fixed,what they enjoy about their work (he might even be able to make it more enjoyable).The superboss shows an interest ,shows he cares,shows that he wants his people to do well.He spends five minutes here and five minutes there explaining what’s going on in the company while they explain to him what’s happening on the job .
This cannot be achieved by issuing memos from the ivory tower,by using suggestion schemes or producing expensive videos or sending everyone on brainwashing courses .The superboss knows it can only be achieved by walking the patch.
The superboss also encourages other people to walk his patch,to give him feedback.They might see things from a different perspective.
He wants to learn from everyone.A visible manager is a human manager.
A visible manager walking the patch is a superboss facing up to the everyday problems of his teams.You may think that your biggest problem is next year’s budget,but Ah Kow might be more concerned about his worn out lathe machine,or why the company cut down on recruitment this year and his son couldn’t even get an interview.The superboss needs to know because he knows it will effect his team’s motivation and performance.
Besides,the superboss knows that walking the patch is excellent exercise!

Action Today

SET yourself a minimum standard of walking round your department at least four times a week .They should become routine,but with irregular routes,irregular times and of varying duration(say half an hour ).Take note of any problems you encounter and actions you should take.Don,t go behind the supervisor’s back.
Take him into your confidence,and obtain his co-operation.
You’ll learn a lot.

REMEMBER

You shouldn’t have to walk far to see a SUPERBOSS !

Taken from “SUPERBOSS - THE A - Z MANAGING PEOPLE SUCCESSFULLY”
by David Freemantle.

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ZERO IN.

Select your target and zero in on it.
The superboss has learnt not to be distracted by activities , problems and meetings that are not connected with his target objectives.
He zeros in on the real target and keeps his sights there,suppresing any selfish interest to pursue peripheral activities.
All his energies are concentrated on what he has to achieve and hi zeros in on any problems which might stop him.
If the target is increasing production levels this month,or decreasing stock levels in the warehouse,or recruiting some hard-to-find systems programmers,or introducing a new quality control system,then he,ll zero in on these targets and achieve them.
By zeroing in he focuses his team,s attention on what really has to be achieved.
Lack of focus would dissipate their efforts.

REMEMBER

The SUPERBOSS zeros in on managing people successfully,for that,s the only way to achieve results.

Taken from “SUPERBOSS – THE A – Z OF MANAGING PEOPLE SUCCESSFULLY”
by David Freemantle,England.

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Tips Of The Day.

“Getting Ahead – Never Say These Things”

If you want to be considered a “Star” performer,consider this list of “Never”.
Never say :

 “They didn’t get back to me” or “They are getting back to me” .
Both are equally disastrous . Expecting someone to get back to you stops the action .
Take the initiative .

 “I thought someone else was taking care of that” . Excuses indicate a roadblock to action . Always ask questions to keep things moving .

 “No one ever told me” . Don’t let your superior or subordinate hear you talk this way very often as this will reflect the way you work . You operate in a tunnel , oblivious to everything that is going on around you .

 “I didn’t have time” and “I was too busy” . If you find yourself saying things like this , you are writing your employment obituary .

 “I didn’t think to ask about that” . An inability to see down the road may indicate that you lack the ability to understand and grasp relationships.The message in business today is clear . The only measure for success is performance . Whatever the roadblocks , it is your job to move them . If not , you’ll be perceived as one of them .

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Points to Ponder:
Ability is what you are capable of doing. Motivation determines what you do. Attitude determines how well you do it.

Story Line: Hire for attitude, train for skill

Southwest Airlines recognizes that people are its cornerstone. Consequently the company goes out of its way to hire the best employees.

“Hire for Attitude, train for skill” is one of Southwest’s mottoes. In 2003, the company screened for 200, 000 applicants and hired 900 of them.

SW founding CEO, Herb Helleher is clear on the point
“We draft great attitudes.
If you don’t have a good attitude, we don’t want you, no matter how skilled you are . We can change skill levels through training.
We can’t change attitude .”

What constitute a great attitude? Common attributes are someone who is enthusiastic, enjoys working with people, likes to learn new things, demonstrates initiative, has a good sense of humor, willingly accepts responsibility, is eager to help, and shows confidence without being obnoxious.
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TIME-SAVING TIPS.

25 WAYS TO SAVE YOUR TIME.


1.ARRIVE AT YOUR OFFICE HALF AN HOUR EARLY EVERY DAY TO TAKE ADVANTAGE OF THE QUIET TIME BEFORE OTHER EMPLOYEES ARRIVE .

2.PREPARE “THINGS TO DO LIST” STATING YOUR PRIORITIES .

3.PLAN YOUR WEEKDAYS ACTIVITIES ON MONDAYS .

4.ATTENDING CAREFULLY TO IMPORTANT MAIL AND TELEPHONE ITEMS .

5.DELEGATING EFFECTIVELY ROUTINE JOBS .

6.WHEN YOU DELEGATE PROJECTS TO YOUR SUBORDINATES , SET DEADLINES .

7.ESTABLISH DEADLINES FOR THE JOB YOU DO YOURSELF.

8.PLAN YOUR WORK DURING YOUR WAITING TIME .

9.CARRY A SMALL NOTEBOOK TO JOT DOWN SPONTANEOUS IDEAS .

10.DO NOT PROCRASTINATE .AVOID UNPLEASANT TASK .

11.DO NOT DO NON-PRODUCTIVE ACVITIES ,i.e.SOCIALISING PHONE CALLS.

12.BE PRACTICAL , AVOID DAYDREAMING .

13.HANDLE YOUR PAPERWORK METICULOUSLY.

14.ANSWER ONLY THE IMPORTANT LETTERS .

15.KEEP YOUR DESK UNCLUTTERED.A CLUTTERED DESK REVEALS A CLUSTERED MIND .THE ITEMS WAITING FOR ATTENTION SHOULD BE IN THE MIDDLE OF THE DESK.

16.PLACE EVERYTHING IN THE RIGHT PLACE SO YOU CAN FIND THEM EASILY.

17.ORGANISE A MEETING ONLY WHEN THERE IS A PURPOSE .

18.WHEN YOU READ , SKIM FOR IMPORTANT WORDS AND HEADLINES .

19.LISTEN ATTENTIVELY , CLARIFY IF YOU DO NOT UNDERSTAND .
ASK DIRECT QUESTIONS TO OBTAIN NEEDED INFORMATION.

20.BE ASSERTIVE , SAY NO TO TRIVIAL MATTERS WHEN YOU ARE INVOLVED IN VITAL THINGS .

21.PUT YOUR THINKING IN WRITING , SO YOU CAN SEE YOUR PROGRESS .

22.ALLOCATE SOME TIME FOR CREATIVE WORK EVERY DAY.

23.ASK FOR HELP FROM SPECIALISTS (ENGINEERS,ACCOUNTANTS, CHEMIST ETC.)WHEN YOU ARE WORKING ON SPECIAL PROJECTS .

24.REVISE ON THE VITAL MATTERS ONCE AT THE END OF EVERY MONTH .

25.DO NOT TALK TOO LONG OVER THE PHONE (ANYTHING MORE THAN 10 MINUTES), WRITE A LETTER IF IMPORTANT .
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20 / 80 PARETO PRINCIPLES.

What Is Most Important?
20% of the food you eat creates 80% of the fat!
20% of your neighbours make 80% of the noise.
20% of the people in your office do 80% of the work.
This is the 80/20 rule. You'll see it everywhere!

In 1897 an Italian economist called Pareto discovered that 20% of people in England had 80% of the money. He also found that 20% of pea pods in his garden produced 80% of his peas. Now he is famous!

His Pareto Principle predicts that ... in any situation, just a few things are much more important than all the rest.

This means:
In business: 20% of customers give you 80% of the profits.
Look after that 20%!

For students: 20% of a book's pages contain 80% of the information. Concentrate on that 20% - then read the next book.


For you: YOUR DAILY TASKS ARE NOT EQUALLY IMPORTANT. If you have ten jobs to do today, two of them will be more critical than the other eight!

Every day, figure out the 20%. Do those things FIRST.

Simply making a "to do list" is not good enough. Unless you target the 20%, you can waste 80% of your time!

Average people put average effort into lots of things. Achievers put major effort into key things.

You can't do everything - but you can do the 20%. Don't lose sleep over the 80%.
IN A NUTSHELL
It's not just the amount of effort that matters, but where you put it.

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ONE MINUTE GUIDELINES FOR EFFECTIVE MEETINGS.


Punctuality Start the meeting at the agreed time.

Ground Rules Agree on ground rules for the meeting.

Agenda Review and agree on the meeting objectives and agenda and allocate timing for every item.

Participation Encourage active and creative participation
by all members.

Grid Apply 9.9 Grid principles to encourage team work decision making and conflict solving .

Critique Review the conduct of the meeting and agree on areas for improvement.

-----------------------------------------------------------------------------------------------------THE 5 S SYSTEMS SEI RI SORT OUT UNNECESSARY ITEMS AND DISCARD THEM.

MEMILIH KELUAR BENDA-BENDA YANG TIDAK
DIPERLUKAN DAN MEMBUANGNYA .

SEI TON ARRANGE NECESSARY ITEMS IN PROPER ORDER SO THAT
THEY CAN BE EASILY PICKED UP FOR USE .

MENYUSUN SEGALA BENDA YANG DIPERLUKAN SUPAYA
MUDAH DICAPAI UNTUK KEGUNAAN .

SEI SO CLEAN UP YOUR WORKPLACE AND FACILITIES
THOROUGHLY .

MEMBERSIHKAN TEMPAT KERJA DAN PERALATAN ANDA.

SEI KETSU MAINTAIN A HIGH STANDARD OF HOUSEKEEPING AND
WORKPLACE ORGANIZATION AT ALL TIMES .

SENTIASA MENGEKALKAN MUTU PENCAPAIAN YANG
TINGGI DALAM “HOUSEKEEPING” DAN ORGANISASI
TEMPAT KERJA ANDA .

SHI TSU KE TRAIN PEOPLE TO MAINTAIN A HIGH LEVEL OF
DISCIPLINE AND WORK ETHICS .

MELATIH PARA PEKERJA UNTIK MENGEKALKAN TARAF
DISIPLIN DAN ETIKA KERJA YANG TINGGI . -------------------------------------------------------------------------------------------------
A CRASH COURSE IN HUMAN RELATIONS.


Six most important words-
I ADMIT THAT I WAS WRONG
Five most important words-
CONGRATULATIONS,GOOD JOB,WELL DONE
Four most important words-
WHAT DO YOU THINK
Three most important words-
WOULD YOU MIND
Two most important words-
THANK YOU
One most important word-
WE
The least important word is I.


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DEMING CYCLE.
PDCA.
PLAN DO CHECK ACT.



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Semoga Allah SWT memberi kejayaan dan keberkatan hidup kepada semua anak-anak abah yang abah kasehi didalam kehidupan ini.
Abah